PRIVACY POLICY
This Privacy Policy explains our policy concerning the collection, use, disclosure and purpose of processing of the personal information you provide us when you visit www.sognarenatura.com (“Website”).
The Website is owned and controlled by GPCC Europe Leather and Textile Limited Co. (“SOGNARE”), a company located at Firenze FI, Liberta Viale Giacomo Matteotti 15, 50121 Florance, Italy.
SOGNARE confirms and undertakes that your Personal Data will be processed in accordance with the provisions of the EU Regulation 2016/679 (“GPDR”).
1. Personal Data
SOGNARE only collects and processes the Personal Data that is directly and voluntarily provided by its customers/Website visitors (a) while placing orders through the Website or (b) when an e-mail is sent to SOGNARE (for replying purposes) and (c) when the customer or user voluntarily subscribes to our mailing list or newsletters.
These data include first and last name of the customer, contact information (delivery address, e-mail address and phone number) and certain additional identification data such as date of birth, profession, etc.
2. Purpose of processing Personal Data
SOGNARE collects and processes Personal Data for the following purposes:
- to respond to customer requests, complaints, questions and claims, and to ensure provision of proper service to our customers,
- to process, fulfill and manage the customers’ purchase orders placed through the Website,
- subject to the customer/user’s prior consent, Personal Data may also be recorded for profiling and statistical purposes (e.g., customer preferences concerning our products, number of visits, most viewed pages and products, etc.), as well as for marketing and promotion of our products and personalized services by sending e-mails, newsletters and catalogues.
3.How Do We Process Your Personal Data?
We process your Personal Data by means of electronic or automated tools on our Website. Your Personal Data is processed and only used for the purposes they have been collected, as explained in paragraph 2 above. We take all the necessary technical, legal and administrative measures for the security and confidentiality of your data and we never keep your Personal Data in our records longer than the period required by the applicable laws or necessary for the purposes mentioned in this Policy.
Personal Data collected through our Website is processed only by our authorized personnel and our service providers for the above-mentioned purposes. Our service providers are required to comply with our privacy policies and are prohibited to collect or use your Personal Data for any purpose other than those mentioned in this Policy. SOGNARE also takes the necessary legal and administrative measures to guarantee our service providers’ compliance with these principles to keep the security and confidentiality of your Personal Data.
4. Your Rights
We only ask your Personal Data when you purchase a Product through our Website or you would like to receive information, catalogues and newsletters from us in relation to our Products.
Each time you are requested to provide you Personal Data, we take your express consent prior to provision of such data by you. Generally, your Personal Data is collected and processed with your consent only for the purposes mentioned in this Privacy Policy in order to provide you a better service.
You may withdraw your consent concerning the processing of your Personal Data at any time, by sending an e-mail to: [email protected] or by clicking the unsubscribe link included in our e-mails and newsletters.
If you request not receiving any direct marketing communication from us, your request will immediately be respected and a copy of your request will be kept in our records for proofing purposes.
Under General Data Protection Regulation (“GDPR”), you have the right to:
- request information as to whether your Personal Data has been processed and the purpose of such processing,
- request rectification and erasure of your Personal Data, the right to object to the processing and/or the right to have those Personal Data transmitted to another controller.
- withdraw your consent at any time. Please note that, your withdrawal will not be retrospective and will not affect the lawfulness of your Personal Data processing before your withdrawal of consent.
5. Retention Period of Your Personal Data
We will process and store your Personal Data for as long as necessary or required for the purposes we collected them as explained in this Privacy Policy, by also respecting the statutory periods regulated under the applicable laws and unless you use your right to withdraw your consent for the processing of your Personal Data.
Your data may also be retained for the purpose of protection of our rights against a legal claim in relation to your Personal Data.
If you use your withdrawal right or the retention period expires based on the applicable laws or the purposes of processing of data, your Personal Data will be automatically and permanently deleted or made anonymous, if necessary.
6. Transfer of Your Personal Data to Third Parties
Your Personal Data collected and processed by SOGNARE may be shared with the following related third parties:
- Affiliates and franchisees of SOGNARE;
- Legal, financial, commercial, administrative and IT/technical advisers and/or consultants or other service providers of SOGNARE; (in which case only the required part of your Personal Data will be shared with/transferred to these third parties and SOGNARE will take all the necessary measures to ensure that the protection of the Personal Data is fully respected by these persons under the same principles committed by SOGNARE;
Your Personal Data may be transferred outside the European Union provided that the required measures have been taken to ensure appropriate level of data security.
We assure you that we will never transfer your Personal Data to any third person for the commercial advertising of their own products.
7. Use of Cookies
A cookie is a small text file which may be put by a Website on your computer or mobile device when you first visit a Website. Cookies never enable us to how Access to your computer or mobile devices, and we do not gather any information beyond the purpose mentioned in this Policy.
Cookies help the Website to analyse web traffic or to recognize your device the next time you visit. Cookies also allow us to tailor our web operations by gathering and remembering information about your preferences and needs.
SOGNARE regularly uses cookies or logs IP addresses for the purpose of recognising Website users and our Customers and thus providing them a better experience on our Website by customizing our online services. In this way, we collect information about your computer or mobile device when you visit our Website, including your IP address, operating system, log-in times and browser type.
We mostly use cookies to identify and monitor which web pages you visit and find useful. This helps us to analyse data about our Website traffic and improve the Website in order to tailor it according to our Customers’ needs and preferences. We use the information we gather through cookies for statistical analysis purposes and then remove the data from our system.
We strictly use this information obtained through cookies for the purpose explained in this Policy and never use/sell it to others for enabling a third party ay kind of commercial benefit for its own purpose.
You can choose to accept or decline cookies and manage your cookie preferences by changing your browser settings so that cookies cannot be placed on your computer or mobile device from this Website. Please note that, preventing cookies by changing your settings may prevent you from using full functionality of our Website. Many of the interactive functions offered by this Website are dependent on cookies and therefore disabling or blocking cookies can prevent these services from working or result in an inferior web experience.
For more information please read our Cookie Policy.
8. Contacts
If you have any questions about our Privacy Policy or you need further information in relation to this Policy or you would like to address any request and/or claim about your personal data, please contact us at: [email protected].
Last updated: 15 November 2021